I.  PRODUCTS

a.  THE ONLINE STORE CONSISTS OF NEW SURPLUS ITEMS AND USED TOOLS ONLY, THESE ITEMS ARE NOT PART OF OUR AUTHORIZED MANUFACTURER DISTRIBUTION LINE

b.  THE PRODUCT YOU RECIEVE MAY SLIGHTLY VARY FROM THE PRODUCT PICTURED

c.  SEE OUR PRODUCTS PAGE FOR THE NEW PRODUCT LINE ITEMS WE CARRY

d.  SEE OUR MANUFACTURERS PAGE TO SEE OUR AUTHORIZED MANUFACTURERS OF OUR NEW PRODUCT LINE ITEMS

II.  PRODUCT PACKAGING

a.  MOST OF THE SURPLUS ITEMS ARE IN THEIR ORIGINAL PACKAGING, BUT THERE ARE SOME ITEMS THAT DO NOT HAVE THE ORIGINAL PACKAGING

b.  THE PACKAGING MAY BE TORN AND ROUGH LOOKING, BUT THE PRODUCT IS STILL NEW SURPLUS

c.  THERE WILL BE NO PRICE DIFFERENCE BETWEEN PRODUCTS IN ORIGINAL PACKAGING, WORN OUT PACKAGING, OR NO ORIGINAL PACKAGING

III.  PHONE ORDERS

a.  IF A CUSTOMER PREFERS TO MAKE AN ORDER OVER THE PHONE, WE WOULD BE MORE THAN HAPPY TO ACCOMMODATE THAT REQUEST

IV.  TAX EXEMPT

a.  IF YOUR BUSINESS IS TAX EXEMPT, YOU MUST FAX OR EMAIL YOUR ORDER ALONG WITH YOUR TAX EXEMPT INFORMATION BEFORE MAKING YOUR PURCHASE

b.  CUSTOMERS LIVING IN STATES OTHER THAN MICHIGAN ARE TAX EXEMPT

SHIPPING & RETURNS INFORMATION

IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THE TERMS AND CONDITIONS PLEASE CONTACT US.